It's 12:30 AM on Sunday morning. I found out about an hour and a half ago my flight for tomorrow was cancelled. Aaaaaaaaaaaaaaand, I've been on hold pretty much ever since. All the numbers on Delta's website were worthless: each produced that weird noise when the line is dead. Finally I get through, wait on hold for 20 minutes, talk to someone about getting on a new flight, and I've been on hold ever since waiting for it to be confirmed.
My super is outside shoveling the sidewalk, but it's still snowing. Hard. Without any sign of stopping. They say it's supposed to stop early in the morning, which is why I'm extra annoyed that my flight was already cancelled. That, and the only way I found out was by looking online. No phone call - can you imagine the customer service that would entail? God forbid they make human contact and call me to say my flight was cancelled. E-mail? Nope. Text? Nope. Go online and magically see that it's cancelled? Yup.
Thanks, Delta. I appreciate it.
I'm now confirmed on a flight for Thursday, December 24 out of JFK with not one, but two connections. Oh you originally paid extra for a direct flight? Sorry.
Ugh. I'm tired.
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